Frequently Asked Questions

How do I use ORI9 body oil?

Warm 2–3 drops between palms. Massage gently into skin, focusing on dry areas. Best used after shower on damp skin, morning or night.

Is it greasy?

No. ORI9 products are lightweight and fast-absorbing. They leave skin soft and luminous without any greasy residue.

What skin types is it suitable for?

ORI9 is suitable for all skin types — dry, normal, combination, and sensitive.

How long does one bottle last?

With daily use (2–3 drops), a 60ml bottle lasts approximately 2–3 months.

Are your products vegan and cruelty-free?

Yes. All ORI9 products are vegan-friendly and never tested on animals.

Is it safe during pregnancy?

Yes. All ingredients are natural and safe. However, we recommend consulting your doctor if you have concerns.

Do you ship internationally?

Yes. We ship within Thailand and internationally. Shipping times vary by location.

What is your return policy?

We accept returns within 14 days of delivery for unopened products. Contact us for assistance.

How can I track my order?

Once your order ships, you'll receive a tracking number via email.

Do you offer wholesale?

Yes. Contact us at hello@ori9.com for wholesale inquiries.